Industrial & MRO Supply
Repeat orders, standing accounts and the interchange cost of getting paid on every one.
MRO and industrial suppliers sell the same items to the same accounts repeatedly, often on p-cards issued to maintenance staff with spending limits. High transaction counts and small-to-mid tickets make data quality and automation worth more than a rate negotiation.
Industry payment challenges
- Very high transaction counts against standing accounts.
- Maintenance staff paying on p-cards with per-transaction limits.
- Repeat orders re-keyed rather than automated.
- Small tickets where per-transaction fees matter as much as the rate.
- Customer cost centers needing to be carried on the transaction.
Relevant services
Modern card processing built around your business, not a template.
Learn moreLine-by-line statement work that removes real cost — not marketing math.
Learn morePayments wired into the systems that already run your business.
Learn moreA written, line-by-line analysis of what you actually pay for.
Learn moreCommon software integrations
Payment acceptance connected to the ERP where finance actually lives.
Learn morePayments that post themselves into your books.
Learn moreWhen a certified integration does not exist, we build one that behaves like it does.
Learn moreRecommended payment methods
- • Purchasing cards from maintenance and facilities staff
- • Standing account ACH
- • Autopay on recurring orders
- • Card-not-present for phone orders
Reporting needs
- • Transaction count and per-transaction cost by account.
- • P-card qualification rate.
- • Repeat order automation coverage.
Security considerations
- Card data tokenized in the gateway, never stored in the ERP or on a quote.
- Hosted payment fields so PCI scope stays with the gateway, not your AR desk.
- Role-based access so counter staff cannot see full card numbers or run refunds.
Implementation Process
- 1
Statement review
You send three months of statements and a sample invoice. We return a line-item breakdown of what is downgrading and what it costs per year.
- 2
Connector and field mapping
We map your invoice fields to the Level 3 data the card brands require, through your ERP connector rather than a virtual terminal.
- 3
Test and cut over
Test transactions confirm qualification before anything moves. Cutover happens between billing cycles.
- 4
Verify the first full month
We compare actual qualification rates against the projection and report the difference. If it did not land, we say so.
Related case studies
All case studies →Standing accounts moved off manual keying and onto stored credentials.
Frequently asked questions
Our tickets are small. Does Level 3 still matter?+
Less than for a distributor with five-figure invoices, but per-transaction fees and automation matter more. The audit tells you which lever is yours.
Can we carry the customer's cost center on the payment?+
Yes. The customer reference field is a Level 2 requirement and is commonly used for exactly that.
Talk to an industry specialist
Tell us about your setup — we'll return honest, industry-specific recommendations.
Ready to see what your setup could look like?
Book a working session focused on industrial & mro supply. Clear recommendations, no obligation.
- • 150+ software platforms reviewed
- • 1,500+ merchant environments evaluated
- • Under 24-hour average response time
- • 7–14 business day onboarding