Checklist · Statement Audits
Merchant Statement Audit Checklist
Published September 30, 2026 · Last reviewed · B2B Pay Hub editorial team · Reviewed by a B2B Pay Hub payments specialist
Run the analysis on your own statements before you ask anyone for a quote. Establishes your true effective rate, separates markup from pass-through interchange, and finds the downgrades.
Why do this yourself first
A merchant statement audit establishes what you are actually paying, expressed as an effective rate across all fees rather than the headline discount rate. Doing it before you speak to any provider means you can evaluate an offer against a number you established yourself, rather than one supplied by whoever wants your business.
Step 1 — Establish the true effective rate
- Total all fees for the month, including monthly, statement, PCI, gateway, batch and assessment fees
- Divide by total processing volume for the same month
- Express as a percentage — this is the only rate that matters
- Repeat across three months; a single month can mislead
Step 2 — Separate markup from pass-through
- Identify interchange, which is set by the card networks and paid to issuing banks
- Identify assessments, which go to Visa and Mastercard
- Everything remaining is your processor's markup — the only genuinely negotiable component
- If your statement does not separate these, note it: that is a tiered or flat-rate statement, and the opacity is the point
Step 3 — Find the downgrades
- Locate commercial, corporate and purchasing card transactions
- Check which interchange category each settled at
- Total the volume sitting in non-qualified or equivalent categories
- Note the downgrade reason codes where your statement supplies them
Step 4 — Check your data
- Does your invoice carry line items, quantities and unit prices
- Is freight on the same invoice as the goods, or billed separately
- Is a purchase order or customer reference captured at order entry
- Is sales tax present, or explicitly flagged exempt when zero
- Are payments taken in a virtual terminal — if so, Level 3 is impossible regardless of the data
Step 5 — Questions to put to your provider in writing
- What percentage of our commercial card volume qualified at Level 3 last month
- What is our markup over interchange, in basis points and per transaction
- Which downgrade reasons appear most often on our account
- Do you support Level 3 pass-through, and is it configured on our account
- What would it take to move us to interchange-plus pricing
Educational reference material, not legal, tax or compliance advice. Rules, banking availability and provider policies change; check the linked primary source and the last-reviewed date before relying on anything here.